Halfords

About us

We’re evolving our Commercial team into a dynamic Category Management model that’s fully aligned with our Retail strategy. This transformation creates a future-ready function that blends strategic insight, customer focus, and stronger cross-functional collaboration. Our approach empowers teams, sparks innovation, and drives data-led decisions that deliver sustainable growth.

To bring this vision to life, we’re investing in our people - expanding capacity and nurturing talent across our Category teams. It’s an exciting time to join Halfords, where you’ll discover exceptional development opportunities and have the chance to make an immediate, meaningful impact. If you’re ready to help lead the way in an ever-evolving retail landscape, we’d love to hear from you.

About the role

Become the engine that keeps our Category team moving. In this fast-paced support role, you’ll play a vital part in ensuring our commercial plans come to life - coordinating suppliers, managing data with accuracy, and keeping key processes running seamlessly behind the scenes.

Your organisation, energy, and eye for detail will help drive smarter decisions and smoother operations across the team. If you love being at the heart of the action and want to make a real impact in a thriving retail environment, this role is your perfect next step.

Key responsibilities

• Keep our Category team running like clockwork by managing product and supplier data, filing, and documentation with precision.
• Support range reviews, promotional plans, and supplier meetings by collecting essential information and ensuring all activities run smoothly.
• Maintain accurate and up-to-date product and pricing information, collaborating with internal teams to keep systems reliable and current.
• Be the link with suppliers, tracking samples, product specs, and delivery schedules to keep everything moving smoothly.
• Help the team stay on top of stock levels and sales performance, providing timely insights through reporting tools.
• Follow commercial processes and governance standards to keep operations compliant and consistent.
• Work hand-in-hand with Supply Chain, Marketing, and eCommerce teams to bring category initiatives to life.
• Communicate confidently with colleagues and suppliers, supporting the team in achieving category goals and driving results.

About you

• A motivated individual with a basic understanding of commercial processes and retail operations.
• Highly organised, with strong attention to detail and the ability to manage data accurately.
• Confident communicator who works effectively and collaboratively within a team.
• Proficient in Microsoft Office, particularly Excel and PowerPoint, with a willingness to learn new systems.
• Able to manage multiple tasks efficiently, keeping projects on track with support from the team.

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch, Worcestershire.