Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

We are looking for an agile and strategic Performance & Talent Manager to play a pivotal role in empowering our leaders to build and sustain high-performing teams across Halfords. This is an exciting opportunity to shape and implement talent and performance strategies that drive business impact, enhance capability, and foster a culture of continuous development.

As Performance & Talent Manager, you will be instrumental in the management of the performance processes including objective setting, personal development planning, mid-year and annual reviews, making heavy use of your strong project management and internal communications skills. You will also spearhead talent reviews to build a high-performing, inclusive workforce by designing, implementing, and continually enhancing processes.

If you’re ready to combine big-picture strategic thinking with hands-on, collaborative execution and make a real difference, this is the role for you.

Key responsibilities

• Managing the end-to-end talent and performance cycle from planning and communication to tracking and embedding it across the business.
• Continuously refine performance and talent review processes to ensure they are inclusive, impactful, and aligned with our organisational goals.
• Design and deliver learning materials, toolkits, and training that empower leaders and managers to excel in performance and talent conversations.
• Collaborate closely with People Business Partners and Internal Communications to ensure clear, consistent messaging that keeps teams engaged and informed.
• Develop and monitor KPIs to evaluate the effectiveness of talent and performance initiatives on engagement, diversity, development, and retention.
• Ensure systems and processes work efficiently together, exploring innovative ways to support our people and improve operational effectiveness.
• Stay ahead of market trends and best practices, bringing fresh ideas and thought leadership to shape Halfords’ talent strategy.
• Lead the evolution of performance and talent review processes at Halfords by embedding digital solutions, establishing clear cycles of activity, and driving leadership ownership and accountability for the performance and development of their teams.

About you

• Prior experience managing performance and/or talent review cycles.
• A proactive mindset with the confidence and presence to influence multiple stakeholders effectively.
• Experience working with talent management or performance systems such as Cornerstone, Workday or SuccessFactors.
• A passion for developing people and building inclusive, high-performing cultures.
• Strategic thinking with hands-on delivery mindset.
• Experience designing, project managing and embedding people processes and tools.
• Strong facilitation and presentation skills in person and virtually.
• Data-driven and analytical mindset to evaluating effectiveness of talent practices to interpret data and report on impact.
• Knowledge of diversity, equity and inclusion within talent processes.

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home. Occasional travel to some of our field sites will be required.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy this role would be required on site 2 days per week at our Support Centre in Redditch Worcestershire.