Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to  get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

With over 500 garages & 250 mobile vans, Halfords has a leading network within the garage and tyre-fitting sector. Long-term sustainable growth is our absolute focus and in order to achieve this we need to have an elite team of Merchandisers on board. You'll work closely with the Trading, Finance & Marketing teams producing relevant information and analysis to help inform better commercial decisions.

Key Responsibilities

• Work with the trading team and suppliers to forecast demand for tyres.
• Influence sales & margin forecast with buyers.
• Influence commercial decisions made with buyers and our space planning team.
• Own, manage & execute intake plans in line with budget targets and capacity constraints.
• Manage the planned and effective flow of product into & through the physical supply chain.
• Manage inventory to agreed stock budgets and within OTB and to agreed availability and stockturn KPI’s.
• Develop and manage assistant merchandisers to ensure high performing teams.
• Influence and work with the logistics team to manage end-to-end product stock flow.
• Manage supplier/3^rd party relationships and performance.

About You

• Proven track record of high performance in a retail supply chain role.
• Strongly commercial and numerate with a data and process driven approach.
• Excellent analytical & problem-solving skills.
• Strong excel and data handling skills. Power BI an advantage.
• Strong verbal and written communication skills.
• Customer obsessed.
• A team player with strong collaboration.
• Experience of excellent cross – functional working.
• Demonstrate a high degree of tenacity and drive & an ability to thrive in a fast – paced and pressurised environment.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.