Halfords

Group Supply Chain Development & Transformation Manager

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

We're looking for an experienced Supply Chain Development & Transformation Manager to play a key role in shaping the future of our supply chain. This is a highly visible leadership position, responsible for driving large-scale transformation initiatives, optimising supply chain systems, and ensuring our planning and inventory processes continue to support business growth.

Working across Supply Chain, Technology, Commercial and Finance teams, you'll lead major programmes from concept through to implementation, helping deliver improvements in availability, efficiency and customer experience. This is an excellent opportunity for someone who enjoys combining strategic thinking, systems expertise and programme leadership to make a real business impact.

Key responsibilities

• Lead the delivery of major supply chain transformation programmes, ensuring projects are delivered successfully from planning through to implementation and adoption.
• Own and continuously improve supply chain systems, working closely with technology and business stakeholders to identify opportunities and deliver solutions.
• Drive improvements across inventory management, forecasting, replenishment and planning processes to improve stock availability and operational performance.
• Build strong relationships with senior stakeholders, influencing decision-making and ensuring alignment across multiple business functions.
• Lead, coach and develop a team, creating a culture of continuous improvement and supporting colleagues through periods of change.

About you

• Previous experience leading large-scale supply chain, systems or transformation programmes within retail, FMCG, consumer goods, logistics, manufacturing or consulting environments
• Experience acting as a Process Owner, Key User or Business Lead for operational systems, with strong knowledge of SAP, Power BI, Databricks, planning solutions or similar enterprise platforms.
• Strong understanding of supply chain planning, inventory management, forecasting or replenishment processes.
• Proven people leadership experience, with the ability to engage, influence and develop high-performing teams.
• A confident communicator who can manage multiple stakeholders, drive change and deliver results in a complex environment.
• Strong analytical and problem-solving capability, with the ability to translate complex data and operational challenges into clear business recommendations and practical solutions

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our Support Centre in Redditch Worcestershire.