Halfords

About us

Halfords is a leading UK provider of motoring and cycling services, with a diverse and increasingly service-led portfolio that includes specialist retail, an extensive garages network, Commercial Fleet Services, and a growing B2B offering. Our Commercial Fleet Services business plays a critical role in keeping commercial customers and businesses moving, delivering essential vehicle maintenance, compliance, and on-demand services at scale.

Our People team is central to this journey, partnering closely with Commercial Fleet Services leaders to build capability, enable performance, and deliver sustainable workforce solutions - ensuring our colleagues can grow, thrive, and build rewarding careers while supporting long-term business success at Halfords.

About the role

You will work closely with senior leaders and operational managers across our B2B Commercial Fleet Services business, acting as a trusted advisor and strategic partner. You will lead and embed people-focused projects and change initiatives, build leadership capability, and strengthen ways of working to support operational performance and growth.

You will provide insight-led advice, coach and influence leaders, and ensure people solutions are practical, joined-up, and aligned to business priorities. Building trusted relationships across the business is central, enabling a high-performance, engaged, and inclusive culture.

This hybrid role is based across Stafford and Redditch (3 days per week), with 2 days from home.

Key responsibilities

• Partner with Commercial Fleet Services leaders to translate business and workforce strategy into clear, actionable people plans that enable delivery, growth, and operational excellence.
• Lead and support people-led projects and change initiatives, applying strong change management principles to deliver sustainable outcomes.
• Build leadership capability across the business through coaching, challenge, and targeted development interventions that drive accountability and performance.
• Use people data, insight, and commercial metrics to inform decisions, diagnose issues, and shape effective, outcome-focused interventions.
• Act as a trusted advisor to leaders, supporting complex people matters and strengthening leadership confidence in managing teams through change.
• Serve as the primary link between the Commercial Fleet Services business and People Centres of Excellence, ensuring the right expertise is deployed at the right time.
• Support workforce planning, capability building, and talent initiatives to ensure the business has the skills and capacity needed for future growth.
• Champion engagement, wellbeing, and inclusion, embedding a positive and high-performance culture across the Commercial Fleet Services operation.

About you

• Proven experience as a People/HR Business Partner within a fast-paced, operational, and commercially focused environment.
• Strong background in business partnering with senior leaders and operational managers, building trust and credibility through influence and insight.
• Demonstrated experience leading people change, transformation, and project-based initiatives, with the ability to sustain outcomes over time.
• A commercially minded practitioner, able to use people levers to drive productivity, engagement, and business performance.
• Confident in interpreting people data and operational metrics to inform decisions and shape pragmatic, impactful solutions.
• Highly effective at relationship building, coaching, and influencing, with the resilience and agility to operate in a complex, evolving B2B landscape.

Reward & benefits

• A fair and competitive salary evaluated against market data, car allowance, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• This is a hybrid role; you will spend 3 days split across our Stafford and Redditch sites with 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.