Halfords

About us 

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. 

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. 

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far. 

At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch, Worcestershire.  

The role 

As a Network Project Manager at Halfords, you’ll take the lead on the rollout of LAN, WAN, and SD-WAN connectivity across our 600+ retail stores and autocentres, delivering a critical infrastructure transformation that underpins our customer and operational experience. You’ll be responsible for managing complex, large-scale network deployment projects from planning through to execution, working closely with our Network Solution Architects, third-party vendors, landlords, and local site managers to ensure seamless delivery. 

You thrive in a role that requires coordination, communication, and technical know-how. You’ve successfully managed projects involving VPN, firewall, and broadband solutions, ideally in environments with MPLS or SD-WAN technology, and you know how to navigate relationships with ISPs, property teams, and field engineers. Whether it’s owning the project plan, managing budgets, or chasing down updates from suppliers, you stay calm under pressure and never lose sight of the bigger picture. 

This is a fast-moving, hands-on role where you’ll bring clarity to complexity, and ensure our network infrastructure is rolled out on time and to spec. You’ll report into the Delivery Manager, work closely with internal stakeholders and third-party partners, and play a pivotal role in supporting our broader technology and transformation strategy. 

Key responsibilities 

• Lead the end-to-end delivery of network infrastructure projects, including LAN, WAN, and SD-WAN rollouts across retail and autocentre sites. 

• Define project scope, milestones, timelines, and deliverables in collaboration with technical, operational, and cross-functional teams. 

• Manage project budgets and resources—forecasting costs, tracking spend, and ensuring financial accountability throughout. 

• Coordinate field engineers, ISPs, landlords, and internal stakeholders to deliver complex network upgrades and deployments on time. 

• Translate technical detail into clear, actionable updates for stakeholders and senior management, including risks, issues, and progress reports. 

• Proactively identify and mitigate project risks and roadblocks—developing contingency plans and adapting quickly to change. 

• Ensure delivery quality by applying strong technical oversight and adherence to agreed methodologies, tools, and best practices. 

• Maintain compliance with organisational standards, including security, architecture, and data governance policies. 
  
  

About you  

• Proven experience delivering large-scale network and infrastructure projects, involving LAN, WAN, SD-WAN, firewalls, and VPN connectivity. 

• Strong knowledge of network technologies and IT systems, with the ability to manage complex programmes across multiple sites and third-party suppliers. 

• Skilled in project planning, budgeting, and coordination with a hands-on, delivery-focused mindset and a track record of getting things done. 

• Confident managing multiple moving parts, from ISP engagements and landlord negotiations to steering field engineers and internal stakeholders. 

• Excellent communicator and relationship-builder who can translate technical issues into clear updates and influence at all levels of the business. 

• Well-organised and calm under pressure, with a logical approach to solving issues, managing risk, and adapting plans when needed. 

• Comfortable working in both Waterfall and Agile environments, ideally holding certifications such as PRINCE2, PMP, or Scrum Master. 
  
  

Reward & benefits  

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. 

• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. 

• We offer hybrid working with a blend of working in our Support Centre and from home.   

• You will have access to a wealth of employee discounts across the Halfords suite of products and services.  

• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. 

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. 

At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch, Worcestershire.