Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

Halfords is quickly becoming a digital services business. In addition to being a leading UK retailer, Halfords has now developed a market leading field service management platform that enables businesses to deliver their complex services to customers through an end-to-end digital solution. The platform is deployed throughout Halfords stores, garages and their mobile business.  The platform has now been taken to market to enable other businesses in our sector and other industries globally to deliver market leading service delivery and an unrivalled customer experience. This SaaS division is called Avayler (Avayler.com).  

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

The role

As a Software Project Manager, you take pride in delivering high quality software projects within time and scope, with a real focus on client/customer satisfaction.  From planning to release phase, you effectively coordinate cross-functional teams, manage resources, mitigate risks, and ensure projects align with the business objectives.

You are organised, inquisitive and collaborative with a strong attention to detail, setting and managing project timelines, tracking progress, and communicating with stakeholders to ensure projects are delivered successfully.

To you, it’s the opportunity to join a business area undergoing an exciting phase of growth, where you can get stuck into some exciting projects and really make your mark, contributing heavily to the success of the team.

Please note: This position is a 12 Month Fixed-Term Contract.

Key responsibilities

• Project Planning & Execution – Define timelines, and deliverables while ensuring alignment with customer goals.
• Team Coordination & Leadership – Lead cross-functional teams, assign tasks, and foster collaboration to ensure smooth project execution.
• Risk & Issue Management – Identify potential risks, develop mitigation strategies, and proactively address project challenges.
• Stakeholder Communication – Maintain clear and consistent communication with stakeholders, providing updates on progress, risks, and changes.
• Resource Management – Allocate resources effectively while maintaining quality standards.
• Quality Assurance & Compliance – Ensure project deliverables meet quality standards, industry regulations, and company policies.

About you

• Bachelor’s degree in IT, Computer Science, Business or Project Management
• PMP, PRINCE2, Agile Project Management or Scrum Master certification (Desirable)
• Proven experience within project management, leadership, and stakeholder communication
• Strong understanding of risk management and Agile/Scrum methodologies
• A solid understanding of SaaS Project Delivery
• Demonstrable knowledge of budgeting, resource management, and project tracking tools (Jira, Trello, Asana)
• Proven ability to deliver end-to-end software projects with cross-functional teams
• Experience working with Agile, Scrum, or Waterfall methodologies
• Experience managing vendors, external partners, and executive stakeholders

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working with a blend of working in our Support Centre and from home.  
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

This position is mostly remote, but will require some travel to our Support Centre office in Redditch, West Midlands.