Halfords

About us 

Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co‑creators: people who want to make a real impact, take ownership and be part of something that’s still evolving. 

As the UK’s leading retailer of motoring and cycling products, we’re supported by one of the country’s largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing. 

That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence. 

About the role  

As a People Business Partner, you will work closely with the Halfords Mobile Experts (HME) and Fleet leadership teams, acting as a trusted advisor and strategic partner across our estate. Your role will be pivotal in aligning teams to the wider vision, supporting in colleague retention, driving cost efficiencies, and ensuring consistency across all hubs. This is an exciting period of transformation for HME as we pilot at home servicing for customers. 

Operating at the heart of the HME and Fleet operation, you will connect the realities of working within HME and Fleet with strategic people solutions, acting as a conduit into our People Centres of Excellence. As a custodian of culture, you will coach and challenge leaders, embed strong leadership standards, and ensure our people approach maximises capability, capacity, and productivity, delivering measurable impact for colleagues, customers, and commercial performance. 

This field-based role will provide people partnership to hubs across the UK.  

Key responsibilities 

• Partner with leadership teams to translate strategy into practical, future-focused people plans that drive performance, capability, and productivity. 

• Act as a trusted advisor and coach to leaders, building leadership capability and accountability while fostering an inclusive, engaged, high-performance culture. 

• Lead workforce planning, and talent initiatives across the estate to ensure hubs are structured and resourced to deliver commercial and customer outcomes. 

• Use people data, insights, and retail performance metrics to shape targeted interventions that improve colleague experience, retention, and results. 

• Enable and embed people change across the estate, supporting leaders to implement new ways of working, behaviours, and capability aligned to strategic priorities. 

• Act as the key interface between HME and Fleet teams and People Centres of Excellence, ensuring joined-up, practical, and scalable people solutions. 

• Identify leadership and capability gaps within retail, driving succession planning, pipelining, and development interventions in partnership with CoEs. 

• Champion colleague experience, wellbeing, and Diversity, Inclusion & Equality across stores, ensuring sustainable improvements that support performance and representation. 

About you  

• A proven track record as a HR/People Business Partner within fast-paced, field-based or operational environments, ideally retail, hospitality, or customer-facing sectors. 

• Strong experience partnering with leadership teams, with credibility and impact in a frontline, commercial setting. 

• Clear commercial mindset, with evidence of using people levers to drive retail performance, productivity, engagement, and customer outcomes. 

• Experience designing and delivering people plans at scale, working in partnership with Centres of Excellence and leading delivery through cross-functional teams. 

• Demonstrated success leading people and organisational change in complex, high-volume environments, balancing pace with sustainable outcomes. 

• Highly developed influencing, coaching, and relationship-building skills, with a data-led and pragmatic approach and the resilience to operate in a dynamic retail environment. 

• Experience, managing / leading, and implementing change and project‑based work. 

Reward & benefits  

• A fair and competitive salary evaluated against market data, company car, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. 

• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. 

• This is a field-based role supporting your designated region, you will be onsite / in the field circa 3 days per week. 

• You will have access to a wealth of employee discounts across the Halfords suite of products and services.  

• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. 

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.