Halfords

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

The LMS Manager (12 month FTC) will lead the digital learning strategy across the Halfords Group, driving impactful, innovative learning solutions aligned to business objectives. This role owns the Learning Management System (LMS), ensuring accurate training records, robust reporting, system stability, and continuous improvement, while delivering high-quality digital learning content and optimised learning pathways. As a champion of change, you will use data and insights to demonstrate learning impact, lead and develop a high-performing team, collaborate across the organisation to achieve both short-term impact and long-term strategic goals. This role is a 12 month fixed term contract.

Key responsibilities

• Define and implement a strategy that leverages technology to enhance learning and development across the Group.
• Ensure accurate, consolidated learning data and compliance reporting through effective LMS management.
• Drive initiatives that transform the learning experience and deliver measurable business outcomes.
• Lead a high-performing team, fostering innovation, collaboration, and continuous improvement.
• Introduce new technologies and methodologies to keep Halfords at the forefront of digital learning.
• Partner with stakeholders to align learning solutions with organisational priorities and performance goals.
• Own the configuration, maintenance, and continuous improvement of the LMS platform. Ensure system stability, data integrity, and compliance with internal and external standards and manage user access, permissions, and troubleshooting queries.
• Execute the digital learning strategy by curating, uploading, and maintaining high-quality learning content.
• Monitor and optimise learning pathways, ensuring alignment with business priorities and skills frameworks.
• Collaborate with content creators and vendors to integrate new digital learning solutions.
• Track and report on LMS usage, learner engagement, and completion rates.
• Partner with HR, L&D, and operational teams to ensure the LMS supports organisational goals
• Stay informed on LMS trends and emerging technologies to enhance the learner experience

About you

• Proven experience managing a Cornerstone LMS platform 
• Strong understanding of digital learning principles and SCORM/xAPI standards
• Excellent analytical skills with experience in reporting and data-driven decision-making.
• Ability to manage multiple priorities and deliver projects on time.
• Strong communication and stakeholder management skills.
• Strong ability to lead and motivate teams, fostering a culture of continuous learning.
• Ability to use Microsoft Office programmes including Teams, Excel, Word and PowerPoint to a high standard
• Positive, can-do attitude with the ability to adapt and work effectively in a fast-paced environment.
• Excellent verbal and written communication skills to convey training material clearly and effectively.
• Self-motivated with the ability to work independently, as well as collaboratively as part of a wider team.
• Have commercial awareness, strong attention to detail and ability to identify issues quickly and provide solutions in a timely manner

Reward & benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be field based however to build relationships we would like 2 days a week at our Support Centre in Redditch, Worcestershire.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.