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Customer Service Advisor

Apply now Job no: 536990
Work type: Full time
Site: Portsmouth
Categories: Autocentre Colleagues
Location: Hampshire
Brand: National Tyres and Autocare

Our Customer Service Advisors deliver a fantastic experience to our customers, helping them get back on the road. With your customer service experience, you’ll be able to give our customers the help they need when they need it most, by phone and face to face. You’ll schedule repair work and MOTs, maintain up to date and accurate records, and talk our customers through work completed, answering first line queries.

In line with your passion for all things motor vehicle, we’ll train you in fitting wiper blades, bulbs and batteries.

A key member of the team, you’ll have a current valid driving licence and be IT literate.

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

  • Bonus scheme
  • 25% off most of our products in Halfords Retail stores and online
  • Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • At least 25% colleague discount at Tredz
  • Life assurance
  • Uniform
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle2Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services 

This is an exciting opportunity to join a company that really values your skills, team focus and hard work. 

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

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