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Digital Merchandiser

Apply now Job no: 498846
Work type: Full time
Site: Redditch
Categories: Digital
Location: Worcestershire

Our Digital Merchandisers ensure that Halfords.com, Halfords.ie and our eBay website displays the correct products and attribution, offering the correct promotions and recommendations for customers; all contributing to a great customer experience.

If this sounds like something you want be a part of and are happy contributing the with following then apply below:

  • Work collaboratively with Category, Customer, Content and CRO teams to ensure the website attribution, product images and product copy reflect what the customer expect
  • Work with the Digital Trading, Marketing and Content teams to ensure that all online product/ range updates are delivered on time, with the right message and in the right place
  • Focus throughout is on the customer journey and user experience
  • Support in the organization all major and minor sales events, re-merchandising the site as required
  • Implement changes to online category strategy based on customer and competitive insights, brand strategy and e-commerce goals and initiatives
  • Analyse sales and web metrics to make recommendations about products and categories, web marketing and promotions
  • Work closely with Customer Contacts, Data Analytics and CRO teams to understand customer feedback and address issues and implement changes were appropriate
  • Work closely with the Data analysis and CRO teams to:
  • Analyse overall performance, forecasts and opportunities
  • Influence key stakeholders through timely compelling insights and effective presentation of results

Key Skills/Experience

  • Knowledge and understanding of how e-commerce businesses operate
  • Understanding of the user behaviour and e-commerce landscape
  • Good analytical skills
  • Passionate about digital products
  • Strong organisational skills and ability to meet deadlines, often while working independently
  • Excellent attention to detail

 

 

 

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